Preventative and reactive maintenance
Use AltoSites to manage your preventative and reactive maintenance. A ticketing/help desk capability ensures you can track and manage any type of job or request for assistance.
You, your staff and building users can record issues and respond to maintenance or facilities requests being raised by others.
Preventative and reactive maintenance
Use AltoSites to manage your preventative and reactive maintenance. A ticketing/help desk capability ensures you can track and manage any type of job or request for assistance.
You, your staff and building users can record issues and respond to maintenance or facilities requests being raised by others.
Define alerts and automated responses to ensure you can react appropriately and provide the level of service you need.
Internal or external Service Level Agreements can also be tracked allowing you to monitor performance against target times.
Your floor plans bring all your data together. If you create an asset database add jobs directly against an asset enabling to easily see the complete history of an asset.
Set up email alerts, SMS texts and automated responses to ensure you can react appropriately and provide the level of service needed. New requests can be automatically directed to the right team or person saving you time and resulting in better service.
Internal or external Service Level Agreements can also be tracked allowing you to monitor performance against target times.
As you build up the level of data in the system you gain more and more meaningful information from it – your most valuable asset.
Identify trends, reoccurring problems and quickly and easily provide reports to your key stakeholders.
In short, gain insights which enable you to work smarter and deliver better outcomes.